777bb Privacy Policy
Your privacy matters to 777bb. This document explains exactly what personal data we collect, why we collect it, how we keep it safe, and what rights you hold as a player based in Bangladesh.
Introduction
777bb operates an online casino and sports betting platform accessible to players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. In order to provide our services — account registration, payment processing, game delivery, customer support, and responsible gaming tools — we necessarily collect and process certain categories of personal data. This Privacy Policy ("Policy") sets out in plain language what data we collect, the purposes for which we use it, how long we retain it, who we may share it with, and the rights you may exercise in relation to your personal data.
By creating an account on the 777bb Platform or by continuing to use the Platform after the effective date of this Policy, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should cease using the Platform and contact our support team to arrange account closure.
Your Privacy at a Glance
SSL Encryption
All data in transit between your device and our servers is protected by industry-standard SSL/TLS encryption.
No Third-Party Sale
We never sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes.
Your Right to Edit
You may request a correction of any inaccurate personal data we hold about you at any time by contacting our support team.
Cookie Controls
We use essential and analytics cookies. You may manage non-essential cookie preferences via your browser settings at any time.
Right to Deletion
You may request deletion of your personal data subject to our legal retention obligations. Requests are processed within 30 days.
24/7 Support
Our support team is available around the clock to address privacy queries, data access requests, and account closure requests.
Information We Collect
777bb collects personal data across the following categories. We collect only the information that is reasonably necessary to deliver and improve the Platform, comply with legal and regulatory obligations, and protect the security of the Platform and our players.
Registration Data
Full name, date of birth, email address, mobile phone number, residential address, and preferred currency (BDT). This data is collected when you create your 777bb account and is required to verify your identity and age.
Identity Verification (KYC)
Government-issued identification document (National ID card or passport), selfie or liveness check photograph, and proof of address. These documents are collected to satisfy age verification and anti-money-laundering obligations.
Transaction Data
Deposit and withdrawal history, payment method identifiers (such as the registered mobile number for bKash or Nagad), transaction timestamps, and amounts. This data is collected automatically each time a financial transaction is processed on the Platform.
Usage & Technical Data
IP address, device type, operating system, browser type and version, session duration, pages visited, games played, bets placed, and click-stream data. This data is collected automatically through cookies and server logs and is used for Platform security, fraud prevention, and performance optimization.
Communications Data
Records of your interactions with our customer support team, including live chat transcripts, email correspondence, and support ticket histories. This data is retained to maintain a complete account history and to resolve any disputes that may arise.
How We Use Your Information
777bb uses the personal data described above for the following specific purposes. We do not use your data for any purpose that is incompatible with the purpose for which it was originally collected without first obtaining your explicit consent.
- Account management: to create and maintain your player account, process your login credentials, and verify your identity in accordance with our KYC obligations.
- Payment processing: to handle deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank channels, and to maintain a full financial transaction history for reconciliation and dispute resolution purposes.
- Service delivery and improvement: to provide access to casino games, sports betting markets, live casino tables, fish-shooting games, and crash games; to monitor and improve Platform performance; and to fix technical issues promptly.
- Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, money laundering, bonus abuse, multi-accounting, and other prohibited conduct; and to protect the security of all players on the Platform.
- Responsible gaming: to monitor betting patterns that may indicate a gambling problem, to enforce player-set deposit limits and self-exclusion requests, and to comply with our responsible gaming obligations.
- Legal compliance: to meet our obligations under applicable anti-money-laundering, counter-terrorism financing, and data protection laws, and to respond to lawful requests from competent authorities.
Legal Basis for Processing
777bb processes your personal data on the following legal bases, depending on the category of data and the purpose for which it is used.
- Contractual necessity: processing your registration data, KYC documents, and transaction data is necessary for us to fulfil our contract with you — the delivery of the Platform services you have signed up for.
- Legal obligation: processing for KYC verification, fraud prevention, anti-money-laundering checks, and responding to lawful authority requests is required by applicable law.
- Legitimate interests: processing technical and usage data for Platform security, fraud detection, and performance analytics serves the legitimate interests of 777bb and our players in maintaining a safe and reliable betting environment.
- Consent: where we send you optional promotional communications or place non-essential cookies on your device, we do so only with your explicit prior consent. You may withdraw consent at any time by updating your marketing preferences or browser cookie settings.
Sharing Your Information
777bb does not sell, rent, or otherwise trade your personal data to unaffiliated third parties for commercial purposes. We may share your personal data only in the following limited circumstances.
- Payment processors: we share the minimum data necessary with mobile wallet operators (bKash, Nagad, Rocket, Upay) and bank partners to process your deposits and withdrawals. These processors act as data processors under our instruction and are contractually bound to handle your data securely.
- Game providers: we share your session identifier and game activity data with licensed game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to enable game delivery and calculate game outcomes. These providers do not receive your full personal profile.
- Fraud and compliance partners: we may share data with identity verification services and fraud-prevention platforms to complete KYC checks and detect prohibited conduct. All such partners are contractually required to use the data solely for the stated purpose.
- Legal authorities: we may disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law, a valid court order, or other lawful governmental process. We will notify you of such disclosure where we are legally permitted to do so.
Payment Data & Financial Information
When you deposit or withdraw funds on the 777bb Platform, we record the payment method type, the registered identifier for that method (for example, the mobile number associated with your bKash or Nagad account), the transaction amount in BDT, and the date and time of each transaction. We do not store your full bank account numbers, card numbers, or mobile wallet PINs on our servers.
All financial transaction data is retained for a minimum of five (5) years from the date of the transaction in order to comply with applicable anti-money-laundering regulations. This retention period may be extended where a transaction is the subject of an active investigation or legal proceedings.
Cookies & Tracking Technologies
777bb uses cookies and similar tracking technologies on its Platform. A cookie is a small text file stored on your device by your browser when you visit the Platform. We use the following categories of cookies.
- Essential cookies: these are required for the Platform to function correctly — for example, to maintain your logged-in session, remember your language preference, and keep your shopping basket intact during a deposit flow. These cookies cannot be disabled without disrupting the Platform's core functionality.
- Analytics cookies: we use anonymised analytics cookies to understand aggregate patterns of Platform usage — such as which game categories are most visited, average session lengths, and common navigation paths. This data is used solely to improve the Platform and is not linked to your personal identity.
- Preference cookies: these cookies remember settings you have chosen on the Platform — such as your selected language (English or Bengali), display preferences, and notification settings — so that you do not need to re-enter them on each visit.
You can manage your cookie preferences at any time by adjusting your browser settings. Please be aware that disabling essential cookies will affect the functionality of the Platform and may prevent you from logging in or completing transactions.
Data Retention
777bb retains your personal data only for as long as is necessary for the purposes for which it was collected or as required by applicable law. The following general retention periods apply: account registration and KYC data is retained for the duration of your account plus five (5) years following account closure; transaction data is retained for a minimum of five (5) years from the date of each transaction; usage and technical data is retained for up to twelve (12) months from collection; and communications data is retained for up to three (3) years.
Where data is no longer required for its original purpose and no legal retention obligation applies, 777bb will securely delete or anonymise the data. Anonymised data that cannot be re-linked to you personally may be retained indefinitely for aggregate analytics purposes.
Your Rights
As a player using the 777bb Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Privacy Request". We will respond within thirty (30) days of receiving a valid request.
- Right of access: you have the right to request a copy of all personal data we hold about you, together with information about how it is used and with whom it has been shared.
- Right to rectification: you have the right to request correction of any inaccurate or incomplete personal data we hold about you. Some data — such as your registered name and date of birth — may require supporting documentation before we can update it.
- Right to erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where processing is unlawful. This right is subject to our legal retention obligations.
- Right to restrict processing: you have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while we verify the accuracy of data you have contested.
- Right to data portability: you have the right to receive a copy of the personal data you have provided to us in a structured, commonly used, machine-readable format, and to request that we transmit that data directly to another service provider where technically feasible.
Please note that exercising some of these rights — particularly the right to erasure — may result in the closure of your 777bb account where the data requested for deletion is necessary for us to continue providing the Platform services to you.
Security
777bb takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, at-rest encryption for sensitive stored data, access controls that limit data access to authorised personnel only, regular security audits and penetration testing, and documented incident response procedures.
No data transmission over the internet or electronic storage method can be guaranteed to be 100% secure. While we use commercially reasonable means to protect your personal data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights or freedoms, we will notify you without undue delay in accordance with our legal obligations.
Children's Privacy
The 777bb Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will delete that data immediately and close the associated account. If you believe a person under the age of 21 has registered an account on our Platform, please contact us immediately at [email protected].
Changes to This Policy
777bb may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform functionality. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.
Where a change to this Policy materially affects how we collect or use your personal data, we will endeavour to notify registered players by email or via an in-Platform notification prior to the change taking effect, where we are reasonably able to do so.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 777bb handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
Email (plain text — not a link): [email protected]
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